At Nova, we take great pride in serving as cost stewards for our clients and as care navigators for their members. Our clients are at the center of everything we do, every decision we make, and every option we consider. A great benefit plan starts with expert support. Nova strives to exceed our clients’ expectations and create a positive member experience. Our unique, customized solutions include:
Nova is not another third party administrator. We work to build partnerships with brokers and clients because we’re all on the same team. We share the same goals - to provide a strong benefit offering and apply cost management strategies to take control of medical spend.
Our comprehensive self-funded and level funded plan administration solutions include:
With an experienced team of skilled clinical professionals, Nova has the flexibility to private-label your HMO, ACO, or Medical Management services. Nova recognizes the potential challenges clients face when outsourcing to multiple vendors. To alleviate these issues, Nova focuses on building a partnership with our clients to work collaboratively with partners across the spectrum of services to maximize client and member satisfaction and plan success.
- Back Office Medical Management
- Back Office Claims Administration
- Care Navigation
Nova’s Care Navigation program was created to provide members with high-touch assistance for care-related issues; access to a human who will listen, understand, and assist. This program focuses on building relationships, not just completing a call.
- Comprehensive Reporting & Analytics
Nova understands the importance of providing transparent, actionable health care data. Backed by a team of analysts and clinicians, Nova’s reporting explains not only the reason behind cost drivers, but also how to control those drivers for the long-term. This transparent, comprehensive approach enables employers to make informed decisions and maximize savings.
Nova understands one of the keys to employee recruitment and retention is to offer a strong benefit package. To meet our client’s needs Nova offers value added benefits to round out your offerings.
- Health Reimbursement Account (HRA)
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
To learn more about Nova’s reimbursement account administration.
- Dental (self-funded)
- Vision (self-funded and fully insured)