Provider FAQs

For your convenience, we’ve listed the answers to some of our most frequently asked questions.

Yes, Nova can accept electronic claims through our EDI Partner, Smart Data Solutions (SDS). Our Payer ID is 16644. You can contact SDS at:

Smart Data Solutions
1-855-297-4436 opt 2.

Yes, you can visit the Provider Information Center. If you are a first-time user, please follow the prompts for registration.

Although time frames will vary, a completed application is typically processed within 60 to 120 days.

Please contact Nova’s Provider Service Department at (716) 773-2122 or 1-800-999-5703.

Medical, Dental and Vision Claims
Nova Healthcare Administrators
PO Box 211428
Eagan, MN 55121