For your convenience, we’ve listed the answers to some of our most frequently asked questions.
- Can I file a claim electronically?
- Can I get online eligibility and claim status?
- How long does the provider credentialing process take?
Although time frames will vary, a completed application is typically processed within 60 to 120 days.
- I would like to join one of Nova’s networks. Whom can I contact?
Please contact Nova’s Provider Service Department at (716) 773-2122 or 1-800-999-5703.
- To what address should claims be sent?
Medical, Dental and Vision Claims
Nova Healthcare Administrators
PO Box 211428
Eagan, MN 55121