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Broker Partner Resources
Broker Partner Resources

Broker Partner Resources

We’re here to be your guide. Check out our library of white papers, webinars, videos and more to see how we think, behave, and strategize for our clients.

We do more than just administer your clients’ benefits. Where others can’t or simply won’t, we will. We partner with benefit consultants and their clients as health plan stewards to provide customized solutions that meet current needs and guide them step-by-step to understand trends and manage health plan costs. Together, we collaborate to find new, personalized, and better ways to make it work. 

Part of Your Crew

When you work with Nova, you get an expert health benefits partner to support you for the success of our shared clients. In fact, you’ll have an entire team of people behind you. Together, we’ll make proactive decisions that will lead to better quality medical outcomes along with an understanding of cost-drivers and a thoughtful approach to plan management. With Nova, you experience both business and people benefits.

Webinars, Videos and Resource Materials

At the end of the day, we know that you want your clients and partners to be satisfied — and we’re here to help you do that. Our focus is developing long-term collaborative partnerships built on the business goals and unique needs of our shared clients. We integrate vendor partners, network arrangements, custom solutions and personalized service to achieve our client’s goals and resolve potential concerns. And our high-touch customer service and partner-centric culture ensures you always feel supported.

Explore our array of resources:

White Papers
Brochures & Flyers


Broker Partner FAQs

We value our relationships with broker partners and consultants. Together, we create positive experiences for our shared clients through impactful, personalized solutions. 

New to Nova and have questions? We have answers.

To learn more about the benefits of partnering with Nova, drop us a line.

Phone: (716) 932-5105


You may contact your client's dedicated Client Account representative for specific questions regarding your client’s medical, dental or vision plan. Log in to Nova’s secure Employer Information Center. To access reimbursement plan information, log in to Nova’s Reimbursement Account Information Center, or call (716) 932-5000 or 1-800-999-5703, and ask to speak with the Client Services team.

For an overview of our extensive portfolio of offerings, visit our Services page.

Our clients and their members can expect an elevated service experience based on quick resolution, a holistic view of the health plan and a comprehensive approach to trend management. They work together to ensure every element of a plan design minimizes gaps in care, manages trends and produces better quality medical outcomes and properly managed claims costs. Internally, we sit with you at the table, on the same team to solve problems and create a better benefit plan. To learn more about the benefits of partnering with Nova, contact the Business Development team at (716) 932-5105 or

Brokers or consultants with current Nova clients: Contact your client’s dedicated client account manager for questions about the plan.