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Provider FAQs

Check out our FAQs for at-a-glance answers to your questions.

Yes, we accept electronic claims through our EDI Partner, Smart Data Solutions (SDS). Our Payer ID is 16644. You can contact SDS at:

Smart Data Solutions
1-855-297-4436 opt 2.

Yes, visit the Provider Information Center to instantly determine eligibility and request claims status. If you are a first-time user, please follow the prompts for registration.

Although timeframes will vary by network, a completed application is processed within 60 days.

Please contact Nova’s Provider Service Department at (716) 773-2122 or 1-800-999-5703.

Nova Healthcare Administrators
PO Box 211428
Eagan, MN 5512