Members (Plan Participants)

Health care is more effective when a plan participant actively participates — or engages — in his or her own care. Nova provides opportunities for our plan participants to become more educated, aware and involved in the decision-making that leads to healthier choices and behaviors.

One way to stay involved in your health care is to effectively manage and monitor your health benefits. You can do so quickly and easily by logging in to your online account.

If you have questions, Nova’s Customer Service Department is here for you. Our dedicated, resourceful and caring team is committed to providing service that both meets and exceeds your expectations.

Medical and Dental Plan Participants

Access your personal benefits information, as well as helpful tools.

Log In

Reimbursement Plan Participants

If you have Nova's Innovations Prepaid Visa® Card click the Visa logo to log in.

Visa logo


If you have a Nova PowerPay Debit MasterCard®, click the MasterCard logo to log in.

MasterCard logo


If you do not have a debit card, please call 1-877-268-3799.

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Questions? Call Us.

(716) 773-2122 or