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Business Process Outsourcing (BPO)
Business Process Outsourcing (BPO)

Business Process Outsourcing (BPO)

BPO Services

With an experienced team of skilled and seasoned professionals, Nova has the flexibility to private label a variety of health plan administration services. Let us focus on what we do best so you can:

  • Build your brand
  • Grow your business
  • Focus on your customers

Let us help lighten the load. Learn more about how Nova can help!

BPO Solutions to Fit Your Needs

Medical Management

Medical Management

Through an in-house clinical team Nova provides medical management services focused on cost drivers through thoughtful case management, disease management and utilization management.

Care Navigation

Care Navigation

We deliver an experience that is elevated every day. We build relationships with a focus on compassion, accuracy, respect, and empathy. Average is not what we aim for.

Claims Administration

Claims Administration

Our processes accommodate an unlimited number of plan designs, allowing for maximum flexibility and client satisfaction. From plan build and claims processing to QA, let us take this off your plate.

Data Analysis & ROI

Data Analysis & ROI

We understand the importance of providing transparent, actionable health plan data. What is your measure of success? Together we evaluate the data and chart a course to deliver the ROI you're looking for.

White Label Services to Support Your Brand

Nova understands that brand is important. Our white label services allow our clients to focus on their priorities while we focus on the staffing and support services you're ready to outsource. Nova supports services for:

  • Health plan start-ups
  • Unions
  • Municipalities
  • Self-funded plans that manage benefit administration
  • Third-Party Administrators
  • Hospital systems
  • Medical practices
  • Direct Primary Care providers