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Colleagues collaborating on a project

About Us

Our Brand Promise

Your health care needs. Our innovative solutions.

Who We Are

Evolving for nearly 40 years, we are an innovative health care solutions company that cares. We are in the business of finding a better way — in constant pursuit of the right solution because we believe there is always an answer and it’s worth the effort to find it. We see the people that health plans serve and the businesses they support — and we partner with them on their path to better care.

When it comes to health care, we don’t believe one size fits all. That’s why we operate outside of the box to find solutions that others simply won’t consider for a variety of health plan needs — medical, dental, vision, COBRA, reimbursement account administration and private-labeled partnerships. We provide personal and personalized service and solutions for our clients. We balance analysis and service to provide relevant, impactful plans.

Why Nova

We specialize in new and better ways to “make it work.” We see the people through the plans and refuse to settle. That’s why saving money by reducing care will never be our final answer. Health care is about spending wisely and ensuring the most appropriate care. We are dedicated to relentless inquiry to find the right solution. As data analysts, care navigators, trend spotters and thinkers, we manage trends and collaborate with you — because we care about you. 

Every aspect of our business aims to take the complex out of a complicated health care system for our broker partners, our clients and their members. As an innovative health care solutions company that acts as a true partner for you, we harness out-of-the-box thinking, a holistic plan management approach and technological capabilities to build optimized solutions that meet your unique needs. Looking for a better way? We’ll help you find it.

With decades of experience, we remain focused on self-funded benefit plan needs.

Nova is URAC accredited for Health Utilization Management.

Nova is accredited by URAC for Case Management.

Nova’s performance has been reviewed, verified, and validated by a third-party focused on the data behind the service.

Nova is recognized as a Gold Winner in the peer-reviewed TPA category.

Nova’s award-winning medical management solution serves health plans through innovation.

SSAE18 SOC 1 reporting for our systems and your data.

Nova is a proud member of the Self-Insurance Institute of America.

Nova is a proud member of the Society of Professional Benefit Administrators 

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Proven Results: Delivering the Best Outcomes

Nova is certified as a NextGen Benefits Solution Provider, which recognizes our commitment to transparency, health care outcomes and cost containment. As part of this certification, Nova's performance results were verified by the Validation Institute, confirming we delivered both cost savings - annual rate increases that are lower by half than a national benchmark - and positive health care out comes - below-average admissions and emergency room visits for common chronic disease for our clients. This affirms our dedication to the people health plans serve and the businesses they support. 

A Bright Example in the Benefits Business

Nova was honored in the 2022 BenefitsPRO LUMINARIES awards program, which celebrates top benefits professionals and organizations striving to transform and humanize the benefits business and set a bright example within the industry. Nova was recognized in the category of Education & Communication for our commitment to helping employers understand their benefits and guiding members on their health care journeys.

seal for certified benefits solution provider