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May 11, 2023

Validation Institute Revalidates Nova Chronic Condition Management Program

Validation affirms Nova’s programs produce improved health outcomes

Nova Healthcare Administrators, Inc. (Nova) was recently revalidated through the Validation Institute for 2023 in the common chronic condition management category. The validation comes after a thorough data analysis that confirms Nova’s clinical protocols drive measurable improvements in health plan trend.

“This award is important to Nova because its external confirmation of the impact Nova’s programs have for clients and their plan participants,” said Jamie Farrell, Nova’s chief business and product development officer. “It’s a reflection of the hard work and collaboration of many Nova associates, including our medical management, care navigation, data analytics, and client services teams. Every aspect of Nova’s business aims to take the complex out of a complicated health care system for insurance brokers, our clients, and their members. Within the industry this validation affirms, very simply, that we do what we say we do.”

Nova creates a cost and risk management strategy tailored to our clients’ goals. Our approach includes analyzing medical, behavioral and pharmacy claims, plus operational observations, and clinical data. Using this data, Nova works with clients to develop strategies that address preventive care, early detection of illness, improving treatment compliance, appropriateness of services, and reducing the cost of necessary care. Based on 2022 data, Nova has once again achieved below-average admissions and emergency room visits for common chronic diseases (asthma, CAD, CHF, hypertension, COPD, and diabetes), compared to a national benchmark. Additionally, Nova’s clients have annual rate increases that are lower by half than a national benchmark.

Nova’s demographics, claims data, and study design methodology were reviewed, earning Validation Institute’s $25,000 “Credibility Guarantee,” for the outcomes and savings achieved through our chronic condition management program. Nova has received validation through the Validation Institute since 2018.


About Validation Institute

Validation Institute is a professional community that advocates for organizations and approaches that deliver better health value – stronger health outcomes at lower cost. We connect, train, and certify health care purchasers, and we validate and connect providers delivering superior results. Founded in 2014, the mission of the organization has consistently been to help provide transparency to buyers of health care.