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Caring for family
Caring for family


Health care is more effective when people actively participate and engage in their care. That’s why we’re committed to providing opportunities for our plan participants to become more educated, involved and poised to embrace healthier choices and behaviors. And we’re here to support you every step of the way. 

Once you create an account through the desktop portal, you can download the app to ensure you have your plan information at your fingertips. If you have questions, call our Customer Service department to speak with one of our Care Navigators. A Care Navigator can help you find a provider and schedule appointments, discuss copayments and claims status, make a real-time transfer to a RN, and more. Our dedicated, resourceful, and caring team is committed to providing an elevated level of service.

Find a Provider

Frequently Used Forms

FSA & HSA Benefits

Frequently Asked Questions

FSA & HSA Eligibility List

Medical, Dental, and Vision
Plan Participants

Click Log In below to access the Consumer Information Center for benefit information. Once your online account is created, you can download the MyNova app for iOS and Android devices.

Plan Subscribers

Click Log In below to access the Reimbursement Account Information Center for plan details. Once your online account is created, you can download the NovaFlex app for iOS and Android devices.