We Are Here to Help
Did you know you can call Customer Service at Nova and ask to speak with a Registered Nurse? Our nurses can help you understand your condition in the context of your plan benefits to help you make informed decisions.
We understand health care can be confusing. That's why we are here to support you and provide another resource in addition to your primary care physician. By helping you navigate the health care system and get organized, we can help to make your health care experience less overwhelming.
How Can Nova Help?
With support and guidance from our team, we can help you:
1
Outline your strengths and develop strategies to help you achieve your desired outcomes.
2
Set short and long-term goals to help you manage your health.
3
Create action plans and help you keep track of your progress.
What Can You Call About?
Nova's Registered Nurses are available to provide guidance and education on these topics, and more:
Registered Nurses are available to serve as a resource for information to help you understand and manage your condition.
We can help you understand what to expect so you are prepared.
We can help you understand what to expect so you are prepared.
Our team will work with you to understand your medications, side effects, and possible interactions.
Our Registered Nurses can help coordinate your care and help answer questions.
Get in Touch!
Call the Customer Service number on your ID card Monday - Friday from 8 a.m. - 5 p.m. ET and ask to speak with a nurse today! Can't find your ID card? Check out our Contact Us page.
Nova’s Podcast: Under the Coverage
Nova’s series of podcasts feature industry insiders who share tips, tricks, and recommendations for navigating and understanding their benefits. Their stories aim to provide information to help you navigate the complex health care system. Each episode is 15 minutes or less!
