Provider Information Center
Click the button below to login. If you are a first-time user, please follow the prompts for registration.
Providers within Western New York
HealtheNet's mission is to optimize delivery of patient information to the health care community locally in Western New York. Learn more.
Providers outside of Western New York
Smart Data Stream gives the tools and access to submit, receive, and request information from different systems. Access the Provider Portal
Yes, we accept electronic claims through our EDI Partner, Smart Data Solutions (SDS). Our Payer ID is 16644. You can contact SDS at:
Smart Data Solutions
1-855-297-4436 opt 2.
Yes, visit the Provider Information Center to instantly determine eligibility and request claims status. If you are a first-time user, please follow the prompts for registration.
Although timeframes will vary by network, a completed application is processed within 60 days.
Provider or health care offices may contact Provider Customer Service toll-free at 1-800-999-5703. Press 3 for billing inquiries, requests to become a participating provider in the Nova Dentalcare or Nova Medicalcare networks, or for general questions.
Looking to join our network?
- Medical providers in Western New York - click here if you are interested in joining the Nova Medicalcare Network.
- Medical providers outside Western New York please email firstname.lastname@example.org for all inquiries.
- Dental providers interested in joining the Nova Dentalcare networks please email email@example.com.
Nova Healthcare Administrators
PO Box 211428
Eagan, MN 55121